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Payment & delivery information


UK courier delivery times

Order day Delivery method Cost
Monday - Thursday
(by 6pm)
Next day delivery* FREE
Thursday (after 6pm) -
Friday (before 2pm)
Standard UK Delivery
Upgrade to Guaranteed Saturday Delivery
FREE
£3.95
Friday
(after 2pm - before 5pm)
Upgrade to Guaranteed Saturday Delivery £11.95
Friday
(after 5pm)
Standard UK Delivery FREE
Weekends & Bank Holidays Standard UK Delivery FREE

* Our free next day delivery service is only available within the UK, all deliveries between 8am and 6pm. Deliveries are made using Royal Mail Tracked 24 and Parcel Force services.

Free UK Delivery

Our free next day delivery service is only available within the UK and if your order is placed before 6pm Monday to Thursday. (Excluding bank holidays when orders will be delivered the next working day)

*Unfortunately next day delivery is not available for the following Channel Islands and Scottish Highlands postcodes. However, your order should arrive within the following timescales:-

DESTINATION POSTCODE DELIVERY TIME
AB30-31, AB37-38, AB41-45, AB51-56, AB63, DD8-10, FK17-21, FK83, IV1-28, IV30-32, IV36, IV40-51, IV52-56, KA27-28, KW1-3, KW5-14, KW18, PA50-61, PA78, PH10-11, PH13-14, PH17-50, TD152, TR21-25, ZE1-23 2 working days
HS1-99, KW15, PA20-49, PA62-78, PA80, GY1-99, JE1-99 Up to 3 working days
PA57-78, KW16-17 Up to 4 working days

Secure payments


ghdhair.com is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers' information is secure.

When buying or selling online, caution must always be exercised. The overwhelming majority of online transactions are completed without incident, but ghd have developed the following guidelines to help ensure that your online shopping experience is safe and secure.

Safety and security tips


  • If using a public computer or terminal, always log out when you complete an online session.

 

  • ghdhair.com will never e-mail or call a customer and ask that they disclose or verify their credit card, or banking account number. Such information should only be submitted when completing an order on ghdhair.com, registering for payments and contacting ghdhair.com directly.

 

  • If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to ghdhair.com for investigation.

 

  • If you receive a suspected spoofed ghdhair.com e-mail, or discover a fake ghdhair.com web site, please report the incident to ghdhair.com.
Which payment types do you accept?
  • Mastercard
  • Visa
  • Visa Debit
  • Paypal
  • American Express


  • Visa
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Is it safe to enter my card number online?

You can safely enter your entire credit card number via our secure server, which encrypts all submitted information

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Why did my credit card authorisation fail?

It is not uncommon for a request for credit card authorisation to fail once or twice before the card is finally authorised. We will send you an e-mail if we experience difficulties in authorising your credit card. You are always welcome to submit new credit card information to us for a particular order, provided that the order has not yet entered the shipping process.

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International orders are shipped via our international courier service, DHL to ensure fast and reliable delivery.

All international delivery costs are calculated based on the number of products and weight of your order.

Please note: For orders shipped outside the EU duty charges may be applied.


Delivery Restrictions for Items that Contain Substances Classified as Dangerous for Transportation


Any product that contains flammable, pressurised, corrosive, environmentally hazardous or otherwise harmful substances are

classified as dangerous goods.  As a result we can only delivery the following ghd Style products to the UK mainland:-


  • Final Fix Hairspray 75ml
  • Final Fix Hairspray 400ml
  • Final Shine Spray
  • Curl Hold Spray
  • Root Lift Spray
  • Straight & Smooth Spray (normal/fine)
  • Straight & Smooth Spray (thick/coarse)



International distributors

We work with official distributors, in some countries outside of the UK, so you can be confident you are receiving a genuine ghd product.  If you would like to purchase a product in any of these countries, please contact the relevant distributor:

Czech Republic

Salon Professional
Ionex, sro
Pod Bani 8
Praha 8, 18000
Czech Republic


Phone: +420 222 314 051
E-mail: info@salonpro.cz
Website: ghd.salonpro.cz

greece

ghd greece
Polimnias 7
Gerakas Athens Greece


Phone: +30 210 80 37 744

Holland, Belgium, Luxemburg

Ekkersrijt 7304
5692 HH  Son en Breugel
The Netherlands


Phone: +31(0)499 496672
Fax: +31(0)499 490144
E-mail: sales@beautyxl.nl
Website: www.beautyxl.nl

Poland

EKF24 sp. z o.o.
71-476 Szczecin
ul. Wojciechowskiego 3
NIP PL8513171679
REGON 321433420
KRS 0000477037


Phone: +48 533 478 811
Website: www.ekf24.pl
email: info@ekf24.pl

SLOVENIA

Ilirija D.D.
Tržaška Cesta 40
1000 Ljubljana
Slovenia


Phone: 00386 (0)1 4709189
Fax: 00386 (0)1 4709210
E-mail: info@ilirija.si
Website: www.ilirija.si