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Payment & delivery information

UK standard courier delivery times

Order day Delivery method Cost
Monday - Thursday
(by 6pm)
Next day delivery* FREE
Thursday (after 6pm) -
Friday (before 2pm)
Standard UK Delivery
Upgrade to Guaranteed Saturday Delivery
(after 2pm - before 5pm)
Upgrade to Guaranteed Saturday Delivery £11.95
(after 5pm)
Standard UK Delivery FREE
Weekends & Bank Holidays Standard UK Delivery FREE

* Our free next day delivery service is only available within the UK, all deliveries between 8am and 6pm. Deliveries are made using Royal Mail Tracked 24 and Parcel Force services.

Free UK Delivery

Our free next day delivery service is only available within the UK and if your order is placed before 6pm Monday to Thursday. (Excluding bank holidays when orders will be delivered the next working day)

*Unfortunately next day delivery is not available for the following Channel Islands and Scottish Highlands postcodes. However, your order should arrive within the following timescales:-

AB30-31, AB37-38, AB41-45, AB51-56, AB63, DD8-10, FK17-21, FK83, IV1-28, IV30-32, IV36, IV40-51, IV52-56, KA27-28, KW1-3, KW5-14, KW18, PA50-61, PA78, PH10-11, PH13-14, PH17-50, TD152, TR21-25, ZE1-23 2 working days
HS1-99, KW15, PA20-49, PA62-78, PA80, GY1-99, JE1-99 Up to 3 working days
PA57-78, KW16-17 Up to 4 working days


Pre-ordering gives you the chance to be to be amongst the first to order selected limited edition and newly released ghd products.

You can place a pre-order for a product in the same way as you would with any other order and the expected dispatch date will be displayed on the product, basket and checkout pages. Please be aware if you place an order that contains both pre-order and currently available products, you won't receive the order until all of the products are ready for delivery. If you would like to receive an 'in stock' product sooner, please order this product separately from the pre-order product.

Sales are usually charged to your credit or debit card at the time of dispatch* and we will send you an email communication once your order is ready for dispatch. If there is a billing issue that prevents us from charging your account, then your order will be cancelled and we will notify you via email how you can fulfill your order.

*Payment via PayPal is collected when the Pre-Order item becomes available.

Secure payments is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers' information is secure.

When buying or selling online, caution must always be exercised. The overwhelming majority of online transactions are completed without incident, but ghd have developed the following guidelines to help ensure that your online shopping experience is safe and secure.

Safety and security tips

  • If using a public computer or terminal, always log out when you complete an online session.


  • will never e-mail or call a customer and ask that they disclose or verify their credit card, or banking account number. Such information should only be submitted when completing an order on, registering for payments and contacting directly.


  • If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to for investigation.


  • If you receive a suspected spoofed e-mail, or discover a fake web site, please report the incident to
Which payment types do you accept?
  • Mastercard
  • Visa
  • Visa Debit
  • Paypal
  • American Express

  • Visa
Is it safe to enter my card number online?

You can safely enter your entire credit card number via our secure server, which encrypts all submitted information

Why did my credit card authorisation fail?

It is not uncommon for a request for credit card authorisation to fail once or twice before the card is finally authorised. We will send you an e-mail if we experience difficulties in authorising your credit card. You are always welcome to submit new credit card information to us for a particular order, provided that the order has not yet entered the shipping process.


International orders are shipped via our international courier service, DHL to ensure fast and reliable delivery.

All international delivery costs are calculated based on the number of products and weight of your order.

Please note: For orders shipped outside the EU duty charges may be applied.

Delivery Restrictions for Items that Contain Substances Classified as Dangerous for Transportation

Any product that contains flammable, pressurised, corrosive, environmentally hazardous or otherwise harmful substances are

classified as dangerous goods.  As a result we can only delivery the following ghd Style products to the UK mainland:-

  • Final Fix Hairspray 75ml
  • Final Fix Hairspray 400ml
  • Final Shine Spray
  • Curl Hold Spray
  • Root Lift Spray
  • Straight & Smooth Spray (normal/fine)
  • Straight & Smooth Spray (thick/coarse)

International distributors

We work with official distributors, in some countries outside of the UK, so you can be confident you are receiving a genuine ghd product.  If you would like to purchase a product in any of these countries, please contact the relevant distributor:

Czech Republic

Salon Professional
Ionex, sro
Pod Bani 8
Praha 8, 18000
Czech Republic

Phone: +420 222 314 051


ghd greece
Polimnias 7
Gerakas Athens Greece

Phone: +30 210 80 37 744

Holland, Belgium, Luxemburg

Ekkersrijt 7304
5692 HH  Son en Breugel
The Netherlands

Phone: +31(0)499 496672
Fax: +31(0)499 490144


EKF24 sp. z o.o.
71-476 Szczecin
ul. Wojciechowskiego 3
NIP PL8513171679
REGON 321433420
KRS 0000477037

Phone: +48 533 478 811


Ilirija D.D.
Tržaška Cesta 40
1000 Ljubljana

Phone: 00386 (0)1 4709189
Fax: 00386 (0)1 4709210