CUSTOMER CARE

WEBSITE CHECKER

Webmasters - If your site sells genuine ghd products and is not listed here as 'approved', please contact us.

CONTACT DETAILS

Before contacting ghd, please see if the following answers your query.

There is a fault with my styler and I need to return it, what do I do?
See our returns section about how to simply, safely and securely return your styler.

Is my styler still under warranty?
As the manufacturer we offer a 12-month guarantee with the 3 and 3.1b stylers and a 24 month guarantee with the ghd IV styler collection. Please see our FAQs for more information.

How can I find out if my styler is genuine?
Register your styler online to verify authenticity using our hologram verification tool.

Need more help?
Our FAQs section will answer many of your prayers, but please get in touch if you need more help.

FOR GENERAL ENQUIRIES
PLEASE CONTACT US AT:

PO Box 15516, City East, QLD, 4002, Australia, PO Box 106903, Auckland City Post Shop,
Auckland 1143, New Zealand

Telephone: 1300 880 209 (AU) / 0800 424 744 (NZ)
ghd Service: 1300 443737 (AU) / 0800 880 209 (NZ)

If the above questions do not help, please get in touch using this form and we'll respond as soon as possible.

We take your privacy very seriously and will never disclose your information to third-parties

CAN YOU SPOT A FAKE?

Fake ghd stylers are virtually impossible to spot.

There are many counterfeit sellers trying to rip you off with fake ghd stylers. They look similar to the real thing but they aren't. Don't be fooled into paying for a poor quailty fake ghd styler.

Don't take the risk - read this page and use our online tools to be sure you are buying a genuine ghd styler.

View counterfeit information

PRODUCT REGISTRATION

Have you registered your ghd styler?

Register your product online to activate it's two-year warranty and or any reason, you need to return your styler or any other ghd product, we'll ensure the whole process is as simple and speedy as possible.