KLARNA – PAY AFTER DELIVERY
PAY AFTER DELIVERY
- 14 days to pay, no fees
- No account sign-up required
- No credit application
- No interest or fees
- You receive your goods before paying for them
- Klarna will email payment instructions to you
- Just select Shop Now. Pay Later. at checkout
Klarna is one of Europe´s fastest growing companies and a leading alternative payment provider. Klarna’s vision is to simplify the buying experience with a simple checkout solution. Customers only need to provide top-of-mind information to complete a purchase.
At the core of Klarna’s services is the concept of payment after delivery, which lets you buy before you pay. This simplicity means a better shopping experience for you. It is really smooth for you to do your shopping on mobile and you don’t have to think about taking out your card on the train or the bus.
Klarna was founded in 2005, joined forces with SOFORT in 2014 and formed Klarna Group, the leading European alternative payment provider. They have about 1200 employees on 18 markets and serve 35 million consumers and work with 50 000 online merchants.
NEW PAYMENT METHODS
We’re currently trialling the way we take payments in our store and we hope that's going to be good news for all of our customers. You may see Klarna as part of your checkout experience, so don’t be alarmed if you do, as we’re partnering with them to bring you a better online shopping experience on ghdhair.com.
You may also be offered to pay after delivery, receiving 14 days to complete the payment at your convenience and at no extra cost, to help improve the ease with which you can place orders on ghdhair.com and remove the fuss of paying for your order until you’re ready to do so.
You may be offered 'pay after delivery', but will always be able to pay with credit card, debit card or PayPal, as per the payment options offered via our current checkout. If you are offered the ‘pay after delivery’ payment method, you can then pay via credit card or debit card, immediately after the order, or within 14 days of placing the order.
If you have chosen to pay after delivery (14 days grace), Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna's payment site where you can settle your payment to Klarna with your card or with a bank transfer.
Neither Klarna nor we run credit searches against you that could impact your credit rating. Klarna may run so called unrecorded enquiries that do not affect credit scoring.
If you chose to pay after delivery, Klarna will send you an email with instructions on how to make the payment and a link to the payment page. Simply enter your statement number into the payment page and follow the instructions. If you do not have your statement number to hand, you can contact Klarna’s Customer Service team
If you want to make a purchase with Klarna you need to provide your mobile phone number and your e-mail address. The mobile number is required in case we need to reach you. All statements will be send to your email address. It's very important, that you give us the correct details, as otherwise you will not receive the payment information and so be liable for delayed payment fees.
If you have received your goods and want to pay your statement, go to Klarna’s payment page, and sign in with the statement number (provided in the email) and the email address you entered upon ordering. If you do not have your statement number to hand, you can contact Klarna’s Customer Service team
Please contact Klarna’s Customer Service team. They will be able to provide you with the payment details.
Yes. When selecting Klarna as a payment method, you can choose to deliver the goods to an address other than your billing address. At the checkout, you will be given the option to enter a separate delivery address.
After we have received your payment, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, please get in contact with Klarna’s Customer Service team with a proof of payment.
As soon as ghdhair.com have registered your cancellation or your return, the repayment will be processed within the next 14 days.
Once ghdhair.com have received the return (partial or full), an updated statement will be sent to you if you've made a partial return. With a full return, your statement will be closed.
You should of course not pay your statement until you've received your goods. In this case, we would ask that you contact the ghdhair.com customer service team, and get an update on your order. You should also contact Klarna’s Customer Service team, so that they can postpone the due date on your payment.