RETURNS
Of course every ghd product is created to the highest standards and rigorously checked before it is unleashed. But if, for any reason, you need to return your styler or any other ghd product, we’ll ensure the whole process is as simple and speedy as possible.
We have outlined a brief summary below and if you need any further advice or assistance our customer service team will be happy to help.
STEP 1 - Fill in the online form
- Please fill in the returns form below. This will help you to provide us with the details that will make your return process as fast and simple as possible.
STEP 2 - Print the returns form
- You will be given a page to print and return with your styler/product. If you do not have a printer, please write all the required information on a piece of paper.
STEP 3 - Prepare the package
- Place your styler/product into secure packaging, preferably its original box if it has been retained.
- In the package you will also need to include:
- - Proof of purchase
- - The printed page from Step 2.
STEP 4 - Send the package
- We highly recommend that you use a registered insured delivery service. This will allow you to keep track of your package.
- The package should be sent to the following address:
- UK: ghd, PO BOX 397, Keighley, BD20 0WX
International: ghd, Unit 12, Ryefield Way, Silsden, West Yorkshire, BD20 0EF
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We always aim to handle your return within 14 working days of receipt but if you need any further information please call 0845 3301133 (International +44 1535 651 500).
By registering your ghd hologram details you can verify the authenticity of your ghd styler and we can keep you up to date with any information regarding your warranty.
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