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Returns


Of course every ghd product is created to the highest standards and rigorously checked before it is unleashed. But if, for any reason, you need to return your styler or any other ghd product, we'll ensure the whole process is as simple and speedy as possible.

STEP 1 - FILL IN THE ONLINE RETURN FORM

Please download and complete in the returns form below. This will help you to provide us with the details that will make your return process as fast and simple as possible.

STEP 2 - PREPARING THE PACKAGE

Place your styler/product into secure packaging, the original packaging and its contents are not needed.

In the package you will also need to include:

  • Proof of purchase from an authorized retailer
  • The printed Returns Form


STEP 3 - SENDING THE PACKAGE

  • We highly recommend that you use a registered insured delivery service. This will allow you to keep track of your package.
  • If your styler is outside of the warranty period, unfortunately we are unable to repair it.
  • The package should be sent to the following address:


ghd Professional, 6911 Bickmore Ave. Suite #100, Chino, CA 91708


WE ALWAYS AIM TO HANDLE YOUR RETURN WITHIN 14 WORKING DAYS OF RECEIPT BUT IF YOU NEED ANY FURTHER INFORMATION PLEASE CALL 877-443-2643.