Bookings

• Your customer account number (where applicable)
• The full name and mobile number of each person you’re booking for
• Your email address
• Acceptance of our cancellation policy and other terms

Payment for all ghd events will be charged to your ghd account under normal credit terms. If you do not hold a ghd account, then payment will be accepted at time of booking by debit or credit card.

Once payment is confirmed, you will receive booking confirmation via email and an invoice (where applicable) will be posted to the salon address.

• The date, time and location of event
• The number of confirmed attendees and their names
• What you’ll be required to provide on the day

Considered accepted at time of booking, our cancellation policy for 2018 education events is as follows:
• All cancellations must be made in writing via an email to: seminars@ghdhair.com Please note that your ghd account manager cannot accept cancellations.
• Cancellation email must contain all of the details of your booking and your contact details.
• Please also ensure ‘cancellation’ is the subject line.
• To avoid a cancellation fee, you can substitute staff, providing the substituted staff member fits the required seminar criteria.

Cancellation periods are as follows:
• More than seven days: full refund • Seven days or less: no refund
Where ghd had agreed to provide an event free of charge and cancellation occurs seven days or less prior to the date of the event, you shall pay for the event at ghd’s standard rate.
Once a cancellation has been accepted you will receive confirmation, as well details of any refunds due, via email or post.