STANDARD RETURNS POLICY

Purchases from ghdhair.com/za are covered by our 10-day hassle free returns policy. Return your product within 10 days of receiving it to receive a full refund. Terms and Conditions Apply. 

Please get in touch with our Customer Care department on +27 (0) 860 109 366 (Monday to Friday - 9am to 4pm) or via email using customerservice@ghdhair.co.za

Our Customer Care Agent will provide you with a unique ghd reference number and take you through the return process, ensuring we have the details necessary to make your return process as fast and simple as possible.

RECEIVING YOUR REFUND

We always aim to process your return within 14 days of receipt at our warehouse, please note that once a refund has been actioned it may take between 3-5 days to reflect in your account. If you would like any further information please call +27 (0) 860 109 366 (Monday to Friday - 9am to 4pm) or email using customerservice@ghdhair.co.za. 

FAULTY PRODUCT WARRANTY RETURN

Every ghd product is created to the highest standards and rigorously checked before it is unleashed. Should your styler or any other ghd product need to be returned due to a manufacturing fault, we’ll ensure a simple and speedy process.

Please get in touch with our Customer Care department on +27 (0) 860 109 366 (Monday to Friday - 9am to 4pm) or via email using customerservice@ghdhair.co.za

Our Customer Care Agent will provide you with a unique ghd reference number and take you through the return process, ensuring we have the details necessary to make your return process as fast and simple as possible.