Of course every ghd product is created to the highest standards and rigorously checked before it is unleashed. But if, for any reason you feel your ghd product is not performing as it should be and would like to submit a warranty claim, we’ll ensure the whole process is as simple and speedy as possible.

Options to contact us:

You can give us a call on 1300 443 424 for Australia and 0800 880 209 for New Zealand and our customer service team will guide you through a warranty claim. Please have your styler handy when you call as we will need to take some codes to validate.


You can complete the details below and send to ConsumerServices@ghdhair.com.au and we can action and contact you back with next steps.

Email address:

Date code of your ghd (on the safety label):
Product type and colour e.g pink platinum styler:
Date of purchase (attach a photo/screen shot of your receipt if you have one):
What is the fault with the ghd product:
Mobile number: