GHDHAIR.COM ORDER RETURNS
EXTENDED CHRISTMAS RETURN POLICY
We understand that Christmas is a busy time of year so we have extended our returns policy. Orders placed between Monday 2nd October and Sunday 24th December 2023 may be returned up until Sunday 14th January 2024. Please note that personalised items cannot be returned.
STANDARD RETURNS POLICY
Purchases from ghdhair.com are covered by our 21-day No Quibble returns policy, excluding personalised items. Return your product within 21 days of receiving it to receive a full refund. Unfortunately we are unable to exchange items.
FILL OUT YOUR RETURNS FORM
Please fill out the Return Form that was included in your original package and enclose it in your return.
PREPARING AND SENDING THE PACKAGE
Securely package your product and return it to:
Sherwood Business Park
You can find this address on your Return Form.
We highly recommend that you use a registered and insured delivery service as we do not accept any responsibility for lost or damaged returns. This type of service will also allow you to track your package and ensure its safe return as we can not issue a refund for lost or damaged items.
Regrettably we are unable to cover the postage costs of returns.
RECEIVING YOUR REFUND
We always aim to process your return within 14 days of receipt. If you would like any further information please call 01924 423400 (International +44 1924 423 400)
†Purchases not including personalisation.