Terms and conditions for promotions on ghdhair.com

Last edited 31st May 2024

Terms and conditions - sale and product discounts .com

Discounts are valid with selected products only. Discounts may vary by product.

Discounts are available for a limited time only.

Selected promotions or coupon codes will not apply in conjunction with product discounts.

ghd reserve the right to terminate, change or decline any discount at any time.

Terms and conditions - Discount codes from affiliates, influencers or ghdhair.com

Discounts are valid with selected products only. Discounts may vary by product.

Discounts will apply for a limited time only.

Selected promotions or coupons will not apply in conjunction with discounted products.

ghd reserve the right to edit, terminate or decline discounts at any time. 

Terms and conditions -  email Welcome Discount

This offer is available on first purchases only.

This offer is only available once per email.

This offer will not apply in conjunction with any other offers, promotions or discounts.

The level of discount will vary by product. Selected products may be excluded from this offer.

ghd reserve the right to terminate, decline or suspend this offer at any time.

Terms and conditions -  SMS welcome discount

This offer is available on first purchases only.

This offer is only available once per phone number.

This offer will not apply in conjunction with any other offers, promotions or discounts.

The level of discount will vary by product. Selected products may be excluded from this offer.

ghd reserve the right to terminate, decline or suspend this offer at any time.

ghd Free gift promotion

Selected products may be excluded from this promotion.

This promotion will not apply in conjunction with any other promotions, offers or discounts.

Gift is available while stocks last. 

ghd reserve the right to edit, decline or terminate offers at any time.

Terms and conditions - ghd Free Personalisation promotion

Free personalisation is available with selected products only. Will not apply with any other promotions or discount codes. Any personalised product is non-refundable.

This offer is available for a limited time only.

ghd reserve the right to terminate or decline this offer at any time.

Terms and conditions - Extra 5% discount on sale

Discounts are valid with selected products only. Discounts may vary by product.

Discounts will apply for a limited time only.

Selected promotions or coupons will not apply in conjunction with discounted products.

Discount only applies in conjunction with the supply of a valid code.

ghd reserve the right to edit, terminate or decline discounts at any time.

Terms and conditions - Affiliate free gift promotion on sale

Free gift promotions are valid with selected products only.

Promotion will apply for a limited time only.

Free gift will not apply in conjunction with any other promotions or discount codes.

Offer only applies in conjunction with the supply of a valid code.

ghd reserve the right to edit, terminate or decline discounts at any time.

Terms and conditions - Registration Rewards

Codes are only valid on ghd helios™ hair dryers in black, white, plum and ink blue. This promotion is not valid on the ghd wish upon a star collection.

Codes cannot be used in conjunction with discounted items or any other promotion and may be deactivated during sale periods. Free gifts are subject to stock availability. ghd reserves the right to suspend this promotion without notice.

Terms and conditions - ghd email CRM competition

1. Introduction
1.1. This document sets out the terms and conditions (“Terms”) that apply to participation in the ghd Official Good Hair Day competition  (“Promotion”) via Email (e-news/ghdhair.com).
1.2. The promoter is Jemella Limited trading as ghd of 82-83 Dean St, London, United Kingdom, W1D 3SP (“Promoter”).
1.3. By entering this Promotion all entrants will be deemed to have accepted and agreed to be bound by these Terms.

2. Eligibility and how to enter
2.1. The Promotion is open to all UK residents aged 18 or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw. No purchase is necessary. The Promotor may require proof that an entrant is eligible to enter the promotion.
2.2. The competition Promotion will run from 21st March 2024 to 1st April 2024 at 9am (the “Promotion Period”). Any entries received outside the Promotion Period will not be eligible.
2.3. To enter the Promotion, entrants must:
• have been invited to enter the promotion by ghd directly by email;
• have completed the “win a good hair day” form; and
• remain subscribed to ghd newsletter at the date of selecting a winner.
2.4. Entrants can submit only one entry during the Competition Period, and may only win once.
2.5. Entrants may not enter or upload any content which: contains any third party’s trademarks or intellectual property rights; infringes upon any third party’s rights; or is offensive, pornographic, illegal, unlawful or which, in the Promoter’s sole opinion, reflects negatively on the Promoter or its products. By entering this Promotion the entrant agrees to indemnify the Promoter against any third party claims for copyright infringement.
2.6. Entries containing any commercial logos, web addresses and any other commercial content will not be considered eligible.
2.7. The Promoter may disqualify any entry without notice or explanation if it contains anything that the Promoter regards, in its sole discretion, to be offensive or obscene in any way or to not be in compliance with these Terms.

3. Winner selection and prizes
3.1. There will be 1 winning entry  that will be selected from all valid entries within the Promotion Period. The winner will be selected at random by an independent person on 2nd April 2024.
3.2. The Winner shall receive: • 1 x ghd in-store styling experience and a ghd goody bag at the store (the ‘Prize’).
3.3. The Promoter will contact the Winner via Email 24 hours of the winner selection and the winner must take steps to book their in-store experience. If a winner does not respond to the Promoter within 4 days of the Promotor’s email, then the Winner's Prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.  The in-store experience must take place within six (6) months of the date of the drawing of the winners.
3.4. The Winner will have deemed to have forfeited the Prize if the Winner is found to be ineligible or otherwise not in compliance with these Terms. In the event the Winner is deemed to have forfeited the Prize, a new Winner will be selected.
3.5. The Winner will receive their Prize within six (6) weeks of claiming it subject always to the winner’s preferred booking time for their prize.
3.6. The Prize is non-transferable, non-negotiable and non-refundable, and there is no cash alternative. The Promoter reserves the right to substitute any Prize with a prize of equivalent or higher value if circumstances outside of its reasonable control makes it necessary to do so.
3.7. Prizes are for personal use only and may not be resold under any circumstances.

4. Privacy and publicity
4.1. As a result of an entrant’s participation in the Promotion the Promoter will collect certain personal data relating to entrants and potential Winners (including where appropriate, photographic or other personal identification in order to verify the identity of entrants and/or Winners). The information will be processed in accordance with the Promoter’s privacy policy at https://www.ghdhair.com/about-ghd/terms-and-conditions. By entering the Promotion (and/or accepting the Prize if you are a Winner) you consent to such processing and you confirm that all data provided by you is truthful and accurate.

4.2 The Winner agrees to take part in post-event publicity to advertise the winner and their prizes. Such promotion may take the form of interviews, attending events [   ] and advertising on the Promotor’s website and social media pages.
4.3. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and country of major prize winners and, if applicable copies of their winning entries, to anyone who emails customerservice@ghdhair.com within three months from the end of the Promotion Period. If you object to any or all of your surname, country and winning entry being published or made available, please contact the Promoter at customerservice@ghdhair.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

5. Intellectual Property
5.1. All entries submitted must be the original work of the entrant submitting them, who must be the copyright holder.
5.2. The Promoter may, in their sole discretion, make your entry available on its website and in any other media, whether now known or invented in the future, and in connection with any publicity of the competition. You grant the Promoter a non-exclusive, worldwide, irrevocable licence in perpetuity, for the full period of the intellectual property rights in the competition entry and any accompanying materials, to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-licence the intellectual property rights in the competition entry and any accompanying materials for such purposes.

6. General
6.1. The decision of the Promoter regarding any aspect of the Promotion is final and binding and no correspondence will be entered into about it.
6.2. The Promoter reserves the right to hold void, cancel, suspend, or amend the Promotion at any time where it becomes necessary to do so. Any changes will be communicated on the Promoter's website.
6.3. These Terms are governed by English law and entrants to the Promotion submit to the jurisdiction of the English courts.


6.6. In so far as it is permitted by law, the Promoter will not be responsible or liable to compensate the winner or accept any liability for any loss, damages, injury, costs or expenses suffered or incurred by entrants in relation to participation in the Promotion and/or the use of any Prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
6.7. The Promoter accepts no responsibility for entries not successfully completed or received for any reason including due to equipment failure, technical fault, technical malfunction, computer hardware or software failure, satellite, systems, satellite network, software, hardware or server failure of any kind. If for any reason a technical interruption, fault or site failure occurs, the Promotor does not take any responsibility for incomplete entries or entries not received for any reason. The Promotor will not accept proof of transmission as proof of receipt of entry into the competition.

Mention Me Promotion

Key Conditions to Redeem the Rewards

This is a summary of the key conditions to redeem rewards. It does not replace the full terms & conditions of Mention Me.

GHD will use the services of Mention Me Ltd, a company registered in England & Wales, with company number 08382730, whose office is at 20-22 Wenlock Road, London, N1 7GU to deliver the Refer a Friend platform to customers. Their terms & conditions can be found here.

Referrer Rewards

  • The referrer is offered 20% off one order for each friend who orders for the first time.
  • This offer can be shared for 6 months from the date of acceptance by the referrer.
  • In order for the referral to qualify for the reward the referred friend must be a new customer to ghdhair.com and over the age of 18 and the referred friend must meet the conditions of their reward.
  • Offer is only valid on full price items, it cannot be combined with any discounted item.
  • There is no requirement for the referrer to be an existing ghdhair.com customer.
  • In order to share this offer the referrer must be over the age of 18.
  • Reward will be cumulative and so if multiple qualifying referrals are made to ghdhair.com, multiple rewards will be delivered to the referrer, subject to a limit a Referrer may not earn more than 5 within any 24 hour period or 25 within any 12 month period or 1500 GBP of reward value within any 12 month period. A Referrer should not expect their referred friends to be given rewards automatically if they are referring more frequently than 10 friends within any 24 hour period.
  • Reward will be delivered to the referrer on the day of the referred friend's purchase provided the referred friend's purchase is not cancelled
  • The Referrer will be notified by email once a referred friend has purchased and when the reward has been earned.
  • Reward will be valid for 6 months from the date earned by the referrer.
  • Referral reward is valid on full price item, reward cannot be combined with any discounted item.
  • com reserves the right to refuse the issue of any reward to any Referred Friend or Referrer at any time.
  • Please note you may only redeem one discount code at a time so ghd advises you to choose the promotion best suited to your purchase.
  • You may not refer yourself. Where we detect people attempting to refer themselves, Company reserves the right to intervene, cancel outstanding orders and suspend all associated accounts permanently. Please therefore do not attempt to refer to names at the same address or using the same IP address.
  • In the event of fraud, abuse, and/or an error affecting the proper operation of the Promotion, Company reserves the right to end or suspend the promotion.
  • Company reserves the right to suspend, cancel or amend the Promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the Promotion subsequent to any revision of these terms and conditions, Users shall be deemed to have agreed to any such new or amended terms.

Referred Friend Rewards

  • The Referred friend is offered 15% off when they place their first order.
  • The reward is valid for 7 days from the point of issue to the referred friend.
  • The reward is valid on hair dryers, stylers, hot brushes, curlers (whilst stock lasts).
  • In order to qualify for the reward the referred friend must be a new customer to ghdhair.com and over the age of 18.
  • Offer is only valid on full price items, it cannot be combined with any discounted item.
  • There are limits in place on how many and how frequently referrals can be made by any single referrer. Rewards may not be given if those limits are exceeded.
  • Referred friend reward is valid on full price item, reward cannot be combined with any discounted item.

In the event of fraud, abuse, and/or an error affecting the proper operation of the Promotion, Company reserves the right to end or suspend the promotion. Company reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the Promotion subsequent to any revision of these terms and conditions, Users shall be deemed to have agreed to any such new or amended terms.