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MONTHLY PRODUCT REVIEW PRIZE DRAW – TERMS AND CONDITIONS

  1. Introduction
    • This document sets out the terms and conditions (“Terms”) that apply to participation in ghd’s monthly Product Review Prize Draw (“Promotion”).
    • The Promotion is run by Good Hair Day South Africa Proprietary Limited (Registration Number: 2004/021262/07) with PO Box 818 Gillitts, 3603, South Africa (the “Promoter”). 
    • BY ENTERING THIS PROMOTION, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED AND AGREED TO BE BOUND BY THESE TERMS.

 

  1. Eligibility and how to enter
    • The Promotion is open to all residents of the Republic of South Africa aged 18 or over (“Entrants”), excluding the employees, directors, agents, consultants or partners of the Promoter; any person who directly or indirectly controls or is controlled by the Promoter; the family members of such persons; any person who supplies any goods or services in connection with the Promotion, and any third party directly associated with administration of the prize draw for the Promotion (“Excluded Persons”).
    • In the event that an Entrant is found to be an Excluded Person after being selected as a winner, or receiving a prize, in connection with the Promotion, their status as a winner will be revoked, and they will be required to return the prize to the Promoter after receiving notification of their disqualification, at their own expense.
    • The Promotion will run from 25 March 2026 to 25 March 2027 (“Promotional Term”). The Promotion Term will be divided into monthly promotion periods starting at 00:01 the 1st day of each month and ending at 23:59 on the last day of that month (each, a “Promotion Period”).
    • At the end of each Promotion Period, the Promoter will conduct a draw and select one winner from the eligible Entrants who participated in the Promotion during that specific Promotion Period (“Winner”). The Winner will receive a free ghd Chronos Classic Plate Straightener, in a colour selected by the Promoter in its sole discretion, (the “Prize”) from the Promoter.
    • Entrants can enter and participate the Promotion as follows:
      • by placing an online order for a ghd product (“Product”) on ghdhair.com/za (the “Site”). Only completed and paid orders placed during the Promotional Term will qualify for entry and participation;
      • after the Product has been delivered to the Entrant, the Entrant will receive an email from the Promoter inviting them to complete a review of the Product ordered;
      • to complete their entry, the Entrant must complete a review of the Product in accordance with the directions provided by the Promoter in the email (“Product Review”). Product Reviews should reflect the Entrant’s honest opinion of the Product ordered. Providing a negative review will not affect the Entrant’s chance to win the Prize.
    • All Product Reviews will be subject to the Promoter’s terms of use which can be accessed here: https://www.ghdhair.com/za/terms-and-conditions/terms-of-use (“Terms of Use”), and any further terms and conditions provided by its ratings and review partner, Bazaarvoice.
    • All Product Reviews which are verified by Bazaarvoice, genuine, relate to an actual Product purchase and are posted on the Site during the Promotion Term in accordance with our Terms of Use (https://www.ghdhair.com/za/terms-and-conditions/terms-of-use) will be entered into a draw for the month in which their Product Review was posted.
    • Only Entrants who submit a Product Review during the relevant Promotion Period will be eligible to win a Prize awarded by the Promoter for that specific Promotion Period. For example: If an Entrant places an order and submits their Product Review between 1 January and 31 January 2026, their Product Review will only be considered for the January Promotion Period draw.
    • Each Product Review posted during the Promotion Period will count as a separate entry, for the month in which it is posted.
    • Product Reviews relating to orders for Products which have been returned or refunded for any reason will no longer be valid for entry into the Promotion.
    • No Product Reviews submitted after the Promotion Term will qualify for the Promotion.
    • Entrants may not enter or upload in their Product Review any content which contains any third party’s trademarks or intellectual property; infringes upon any third party’s rights; or is offensive, pornographic, illegal, unlawful or which, in the Promoter’s sole opinion, reflects negatively on the Promoter or its products (“Prohibited Content”). BY ENTERING THIS PROMOTION, THE ENTRANT AGREES TO INDEMNIFY THE PROMOTER AGAINST ANY THIRD PARTY CLAIMS FOR COPYRIGHT INFRINGEMENT.
    • Entries containing any commercial logos, web addresses and/or any other commercial content and/or any Prohibited Content will not be eligible.
    • The Promoter may disqualify any entry without notice or explanation if it contains anything that the Promoter regards, in its reasonable discretion, to be offensive or obscene in any way or to not be in compliance with these Terms.
    • THE PROMOTER WILL NOT BE RESPONSIBLE FOR ANY ENTRIES THAT ARE LOST, LATE, INCOMPLETE, INVALID OR ILLEGIBLE FOR ANY REASON WHATSOEVER, AND SUCH ENTRIES WILL BE DISQUALIFIED. THE PROMOTER WILL FURTHER NOT BE LIABLE FOR ANY TECHNICAL, NETWORK, ELECTRONIC, COMPUTER, HARDWARE OR SOFTWARE FAILURES OF ANY KIND THAT MAY AFFECT THE ENTRY, PARTICIPATION OR SELECTION PROCESS OF THE PROMOTION.

  1. Winner selection and prizes
    • One (1) winning entry will be selected from all the Product Reviews submitted in each Promotion Period. The winning entry will be chosen through a random draw performed by a computer process on the first (1st) Monday of the month following that specific Promotion Period (“Draw Date”).
    • The Entrant associated with the winning entry will be the Winner for the relevant Promotion Period and awarded the Prize.
    • The Promoter will notify the Winner via email, using the address associated with the Product Review selected as the winning entry, within seven (7) days of the Draw Date. The Winner will have seven (7) days from the date of notification to respond to the email to –
      • accept the Prize;
      • provide the Promoter with an address for the delivery of the Prize, within the Republic of South Africa; and
      • provide their full name, identity number, contact details and any other information or documentation that the Promoter may reasonably require to verify their eligibility for or award the Prize.
    • If the Winner accepts the Prize, the Promoter will, within six (6) weeks after the Winner has accepted the Prize and provided its delivery address, deliver the Prize to the address provided by the Winner. The Promoter will arrange for the delivery of the Prize, at its cost, but the Promoter will not –
      • be responsible for any delays in the delivery and/or damage to the Prize which occurred during or as a result of delivery; and

 

  • be required to confirm the identity of the person who accepts the delivery at the address provided by the Winner or held responsible if no one is available to collect the Prize on the delivery date communicated by the Promoter.
  • If a Winner does not respond to the Promoter within seven (7) days of being notified by the Promoter, then the Winner's Prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above.
  • The Winner will be deemed to have forfeited the Prize if the Winner is found to be ineligible or otherwise not in compliance with these Terms. In the event the Winner is deemed to have forfeited the Prize, a new winner will be selected from the remaining Entrants in accordance with the same processes that were applicable to the original draw.
  • The Prize is non-transferable, non-negotiable or non-refundable, it cannot be deferred, and there is no cash alternative. The Promoter reserves the right to substitute any Prize with a prize of equivalent or higher value if circumstances outside of its reasonable control make it necessary to do so.
  • Prizes are for personal use only and may not be resold under any circumstances.

  1. Privacy and publicity
    • As a result of an Entrant’s participation in the Promotion, the Promoter will collect certain personal data relating to Entrants and potential Winners (including, where relevant, photographic or other personal identification in order to verify the identity of Entrants and/or Winners) for the purposes of administering the Promotion and awarding the Prize. The information will be processed in accordance with the Promoter’s Privacy Notice at https://www.ghdhair.com/za/terms-and-conditions/privacy-policy. BY ENTERING INTO THE PROMOTION (AND/OR ACCEPTING THE PRIZE IF YOU ARE A WINNER), ENTRANTS HEREBY VOLUNTARILY CONSENT TO SUCH PROCESSING AND CONFIRM THAT ALL DATA PROVIDED BY THEM IS TRUTHFUL AND ACCURATE.
    • The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation, the Promoter will send the surname and Province of Winners and, if applicable, copies of their winning entries, to anyone with a reasonable interest who requests this information by contacting customerservice@ghdhair.co.za within three (3) months from the end of the Promotion Period. If an Entrant objects to their information being published or made available in this way, they should contact the Promoter at customerservice@ghdhair.co.za. In such circumstances, the Promoter must still provide the information and winning entry to the relevant party where it is required to do so by South African law.
    • The Promoter may request that any Entrant or Winner participate in reasonable promotional activities related to the Promotion, the Promoter’s brand, and/or its products. Participation in such activities is voluntary, and any Entrant or Winner who declines the request will not be disqualified from the Promotion or forfeit their Prize.

 

  1. Intellectual Property
    • All Product Reviews submitted must be the personal opinion and original work of the Entrant submitting them, who must be the copyright holder. Each Entrant agrees and warrants that they have the permission of any third parties appearing in any content submitted.
    • By entering the Promotion, each Entrant grants to the Promoter (and its affiliated companies) a transferable, non-exclusive, worldwide, irrevocable, perpetual, royalty-free, unlimited licence to use and reproduce the content, video footage and/or photographs uploaded by the Entrant to enter this Promotion for publicity and advertising purposes in any and all media (including but not limited to Instagram and Facebook) without additional notification, permission or consideration to the Entrant, whether or not the entry is selected as the winning entry, as further set out in the Promoter’s Terms of Use (https://www.ghdhair.com/za/terms-and-conditions/terms-of-use).

  1. General
    • The decision of the Promoter regarding any aspect of the Promotion is final and binding and no correspondence will be entered into.
    • The Promoter reserves the right to hold void, cancel, suspend, or amend the Promotion at any time, if circumstances beyond its reasonable control prevent it from continuing with the Promotion. IN SUCH EVENT, TO THE EXTENT PERMITTED BY LAW, THE PROMOTER SHALL HAVE NO LIABILITY WHATSOEVER, ARISING FROM SUCH POSTPONEMENT OR CANCELLATION OF THE PROMOTION.
    • Each paragraph contained in these Terms operates separately and shall be severed from the rest of the Terms if determined unlawful by any court or relevant authority, and the remaining paragraphs shall remain in full force and effect.
    • These Terms are governed by the laws of the Republic of South Africa and Entrants to the Promotion submit to the exclusive jurisdiction of the South African courts.
    • The Promoter will interpret these Terms in its sole discretion and reserves the right to amend these Terms at any time.
    • TO FULLEST EXTENT PERMITTED BY LAW, THE PROMOTER WILL NOT BE LIABLE FOR ANY DAMAGES, INJURY, COSTS OR EXPENSES SUFFERED OR INCURRED BY ENTRANTS HOWSOEVER ARISING AND FOR WHATSOEVER REASON IN RELATION TO PARTICIPATION IN THE PROMOTION AND/OR THE USE OF ANY PRIZES EXCEPT WHERE IT IS CAUSED BY THE GROSS NEGLIGENCE OF THE PROMOTER, ITS AGENTS OR DISTRIBUTORS OR THAT OF THEIR EMPLOYEES. THE ENTRANT’S STATUTORY RIGHTS ARE NOT AFFECTED.
    • THE PROMOTER WILL NOT BE LIABLE FOR ANY FAILURE TO COMPLY WITH ITS OBLIGATIONS UNDER THESE TERMS WHERE SUCH FAILURE IS DUE TO EVENTS BEYOND ITS REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO, WAR, CIVIL UNREST, FIRE, FLOOD, STORM, EARTHQUAKE, STRIKE, LOCKOUT, LABOUR DISPUTE, SABOTAGE, EXPLOSION, ACT OF GOD OR ANY LAW, REGULATION, ORDER OR OTHER ACT OF ANY GOVERNMENT OR AUTHORITY.
    • TO THE EXTENT THAT THE PROMOTER CANNOT EXCLUDE ITS LIABILITY BY LAW, THE MAXIMUM TOTAL LIABILITY OF THE PROMOTER IN RELATION TO ANY CLAIM ARISING FROM OR RELATED TO THE PROMOTION SHALL NOT EXCEED AN AMOUNT EQUAL TO THE ACTUAL COST OF THE PRIZE.