Cookies help us deliver a great experience. By browsing our website you agree to our use of cookies. Privacy Policy last updated: 24/05/2018

Returns

Of course every ghd product is created to the highest standards and rigorously checked before it is unleashed. But if, for any reason, you need to return your styler or any other ghd product, we'll ensure the whole process is as simple and speedy as possible.


FILL IN THE ONLINE RETURN FORM

Please fill in the returns form below. This will help you to provide us with the details that will make your return process as fast and simple as possible.

PRODUCING THE RETURN FORM

You will be emailed and given the option to print your returns form, we require you include this with your styler/product.
You will also receive a postage paid label which you will need attach to the outer package.

PREPARING THE PACKAGE

Place your styler/product into secure packaging, the original packaging and its contents are not needed.

In the package you will also need to include:

  • A copy of your proof purchase *Original paperwork will be destroyed and not returned
  • The printed Return Form
  • Attach the pre paid postage label to the outer of the package

SENDING THE PACKAGE

  • We highly recommend that you use a registered insured delivery service. This will allow you to keep track of your package.
  • The package should be sent to the address on the pre-paid label produced at the end of the returns form process.

Will I have to pay for my styler to be returned?

Within the warranty period we will cover any return charges to UK addresses. Regrettably we are unable to cover any postage costs outside the UK.

We always aim to handle your return within 14 working days of receipt but if you need any further information please call +44 1924 423 400 (International +44 1924 423 400).


The purchase date is optional.

Where is the hologram and date code?
IF YOU DON'T ASK, YOU DON'T GET

Get the gift you really want by sending a not-so-subtle hint.

This year I would like the

Send hint to:

limit 19 characters
limit 150 characters
*These fields are required
They don't want to get the hint

Unfortunately, {0} doesn’t want to receive emails from ghd, so we cannot send them your hint. But don’t worry, here's a couple of ways to get what you want, including:

  1. Leave not-so-subtle hints with strategically placed magazines and the ghd adverts circled
  2. Share our social posts so they #getthehintdarling

YOU'VE SENT TOO MANY HINTS

Thank you for sending a not-so-subtle hint for the gift you want. Unfortunately, you have hit your limit for today, but come back tomorrow to make sure you get your most wanted ghd products.

THANKS

Increase your chances of getting the gift you really want by sharing your hint on social.

Send more hints

Be sure to get your dream combo and send more hints.